Privacy policy

Privacy policies can be dull, so we’ve made ours a breezy holiday read.

At nomada, your trust means everything to us. We’re committed to protecting your personal information and handling it responsibly, in line with Singapore’s Personal Data Protection Act (PDPA). Here’s how we collect, use, and protect your data to ensure you have a seamless and worry-free shopping experience.

what we collect

We may collect the following information when you browse or shop with us:

• Personal Details: Your name, contact information, and shipping address to process and deliver your orders.
• Payment Information: Safely handled by trusted payment providers.
• Browsing Data: Cookies, device information, and usage patterns to personalize your experience and enhance our website.

why we collect your data

Your data helps us:

• Process your orders and deliver your purchases.
• Personalize your shopping journey with tailored recommendations.
• Keep you informed about new products, promotions, and updates (only if you’ve opted in).
• Improve our services, website, and overall customer experience.

your consent

By using our website or providing your information, you consent to us collecting, using, and sharing your data for the purposes outlined here. Want to change your mind? You can withdraw your consent at any time by reaching out to us (see Contact Us below).

how we share your data

We respect your privacy and will never sell your personal information. However, we may share it with:

• Logistics Partners: To deliver your orders efficiently.
• Payment Providers: To handle transactions securely.
• Service Providers: For website analytics, marketing, and functionality.

If your data is transferred outside Singapore, we ensure it’s protected with the necessary safeguards.

keeping your data safe

Your data’s security is non-negotiable. We use robust security measures to protect it from unauthorized access, use, or disclosure. While no system is perfect, we continuously improve our safeguards to keep your information safe.

how long we keep your data

We retain your personal data only as long as necessary to fulfill the purposes stated here or to comply with legal requirements. Once it’s no longer needed, we delete it securely.

your rights

You have full control over your personal data. You can:

• Request access to the information we have about you.
• Ask for corrections to ensure your details are accurate.
• Withdraw your consent to our use of your data.

We’re here to help! Contact our Data Protection Officer (DPO) for any requests (see Contact Us below).

cookies and tracking

We use cookies to make your shopping experience seamless, from remembering your preferences to showing you products you’ll love. You can manage your cookie settings in your browser at any time.

updates to this policy

We’re always improving, so this Privacy Policy may change from time to time. For major updates, we’ll notify you through our website or email.

contact us

Questions about your data? We’re all ears. You can reach out at info@nomada.sg